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FAQs

Below you'll find answers to some of the most frequently asked questions regarding ordering and delivery at Lancetech. Simply click on a question to view the answer.

If you have any additional inquiries, our team is always here to help—please feel free to contact us at any time.

We offer high-quality laboratory equipment and consumables from certified manufacturers, customized procurement support, competitive pricing, and international shipping expertise—especially for pharmaceutical and academic clients in the UK and Bangladesh.
No problem! Contact us directly via email or our contact form. We regularly handle custom orders and source hard-to-find items from our trusted global network of suppliers.
Our support team is available via phone or email to assist with technical queries, quotes, and product recommendations. We're happy to help you find the right solutions.
We accept a variety of secure payment options including Revolut, Visa, Mastercard, and American Express. For large or corporate orders, bank transfer options are also available upon request.
Shipping costs vary depending on the delivery location, order weight, and urgency. For international shipments, we provide a detailed quote that includes freight and handling.
Yes, we offer flexible shipping and invoicing options. Just provide the relevant details when placing your order or requesting a quote.
Absolutely. We specialize in international shipping—especially to Bangladesh and other South Asian markets—and provide full documentation support including HS codes and compliance paperwork.